Frequently Asked Questions
Find answers to common questions about our services
General
We support USDT (Tether) and BTC (Bitcoin) exchange services. You can buy or sell USDT and BTC using 550+ fiat currencies through verified banking partners.
Compliance
Yes. In accordance with anti-money laundering regulations, users may be required to complete KYC (Know Your Customer) verification before placing exchange orders.
Orders
Processing times vary by offer and payment method, typically ranging from same-day to 3 business days. The exact processing time is displayed on each offer.
Rates
Rates shown on the platform are indicative. The final rate is confirmed when your order is reviewed and approved. Sell USDT/BTC is market +10%; Buy USDT/BTC is market −3%.
Support
Email us at contact@mohamedlotfi.store or Imycoding@gmail.com. We respond within 1–2 business days.
Company Information
- Company Name
- Mohamed Lotfi Krim
- Website
- www.mohamedlotfi.store
- Alternative Email
- Imycoding@gmail.com
- Address
- R. Garrett 19, 1200-203 Lisbos, Portugal
Still have questions?
Contact Support